Privacy Policy

DELT4 respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, contact us, or otherwise interact with DELT4.

1. Who we are

DELT4 provides enterprise technology, artificial intelligence, automation and operational intelligence solutions, including Zunox - Capacity Intelligence.

References to “DELT4”, “we”, “us” or “our” mean the DELT4 entity operating this website and providing the relevant services.

2. Information we may collect

We may collect personal information that you provide directly to us, including your name, company or organisation, job title or role, email address, telephone number, information included in enquiries or contact forms, correspondence with us, and information provided in connection with a potential or existing business relationship.

We may also collect limited technical information when you use our website, including IP address, browser and device information, pages visited, referring website, approximate location derived from technical information, website usage and interaction data, and cookies or similar technologies where used.

3. How we use personal information

We may use personal information to respond to enquiries, communicate with customers and prospective customers, provide and improve our products and services, arrange demonstrations, assessments or meetings, manage commercial relationships, operate and secure our website, understand website usage, comply with legal obligations, and protect our rights, systems and users.

We do not sell personal information.

4. Zunox and customer data

Zunox may process operational information on behalf of customer organisations as part of the provision of Capacity Intelligence services.

Where DELT4 processes information on behalf of a customer, the customer is responsible for determining the lawful basis, purpose and scope of that processing and for providing any notices or obtaining any consents required by applicable law.

The handling of customer data may also be governed by separate contractual terms, privacy provisions, data processing agreements or security requirements agreed with that customer.

Zunox is intended to provide insight into organisational work and capacity. It is not designed as an employee surveillance or individual performance-scoring platform.

5. Disclosure of information

We may disclose personal information to third parties where reasonably necessary to operate our business, including hosting and infrastructure providers, communications providers, professional advisers, analytics and security providers, contractors and service providers, regulatory or government authorities where required by law, and parties involved in a business transaction such as a merger, acquisition or restructure.

We take reasonable steps to ensure service providers handle information appropriately and only for authorised purposes.

6. Overseas processing

Some technology and service providers we use may process or store information outside Australia.

Where this occurs, we take reasonable steps appropriate to the circumstances to protect personal information and comply with applicable privacy requirements.

7. Cookies and analytics

Our website may use cookies and similar technologies to support website functionality, security and analytics.

You can control or disable cookies through your browser settings. Some website functions may not operate correctly if cookies are disabled.

8. Data security

We take reasonable administrative, technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, security and contractual requirements.

10. Access and correction

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before responding.

11. Privacy enquiries and complaints

If you have a question, request or complaint regarding privacy, please contact us using the details published on our website.

We will review privacy complaints and respond within a reasonable period.

If you are not satisfied with our response and Australian privacy law applies, you may also have the right to contact the Office of the Australian Information Commissioner.

12. Changes to this policy

We may update this Privacy Policy from time to time.

The current version will be published on this page together with the date it was last updated.